What is true across all MA standards listed?

The correct response highlights that written policies or written documentation are essential across all MA standards. This requirement is crucial because written policies provide consistency, accountability, and clarity within any organization that abides by these standards. They serve as a formal record that can guide staff and volunteers in their roles, ensuring that everyone is on the same page regarding procedures and protocols.

Additionally, having written documentation helps organizations demonstrate compliance with safety and operational standards, making it easier to address any legal or regulatory challenges. It also enables better training for staff and volunteers, as they can refer to official materials for guidance.

While verbal policies can be important for communication, they do not offer the same level of formality or accountability as written ones. Written policies are crucial in maintaining a standard of practice that is recognizable and reproducible across various situations in the organization. Hence, the emphasis on written documentation reinforces the need for clear, actionable, and accessible standards that all involved parties can reference.